The Future of Artificial Intelligence

In this fast-paced city, everything you can imagine changes by seconds.  Most recently, Elon Musk ignited a global discussion on Artificial Intelligence (AI).  He predicted that humans might be doomed if we make machines that are smarter than us.

At NDN, we have outlined our views on the future of artificial intelligence (AI) and how it all might affect our businesses in the future.

1) As artificial intelligence becomes increasingly advanced, AI systems will be more widely adopted by businesses.  With all the big data that we are creating, improvements in algorithms will transform AI from a tool that many forward-thinking companies use to gain a competitive advantage today to one that is required simply to survive in business.

According to a research by Gartner, artificial intelligence will lower the cost for business operations by 30% by 2019. Few Organizations are ambitious enough to take the cost of operation down to 90% in 5 years time.

When artificial intelligence becomes an essential element in our business environment and enabling businesses to stay competitive in the market, more and more businesses will adopt AI applications and usage. AI will eventually be something like having a website or mobile application for a company.

2) Instead of replacing human workforce, we think we should focus on the good side of AI that its application will improve the productivity and accuracy of workers and empower our workforce.  When businesses start adopting statistical computing, natural-language, big data, and machine learning to improve operation, the human workforce will also start to embrace all kinds of AI tools and upscale their job roles and duties.

3) Artificial Intelligence will revolutionize our business relationship.  Customer Engagement with a human touch will turn into a premium.  AI will take over many of the tasks that can be automated with algorithms, but it will not yet be able to take over our human touch, our empathy towards each other, express our emotions, or understand our cultures and wisdom.

Artificial Intelligence in Hong Kong

As the topic of AI has been widely discussed and the applications of AI has been growing exponentially, in partnership with IBM, NDNX invited Joshua Zheng, a Program Director of IBM Digital Business Group USA, to share his knowledge and experience in the AI field. He will also talk about how to leverage Watson Cloud APIs on other daily operation usages with designated programming.

Together with Joshua, we would like to explore all kinds of AI and Chatbots applications that we can build for our business and look into some of the existing showcases in the market that’s riding on top of IBM Watson’s Cloud APIs.

We are excited to see how AI and Chatbots applications could help automate our businesses, driving cost down as well as improving productivity and efficiency of our business operations.

Please join us with Joshua Zheng and Register here:

Joshua currently leads developer relations for IBM Watson, IBM PowerAI, and Data Science Experience. He spends most of his time talking to developers in various communities to help them build better applications using AI. Before joining IBM, he led software engineering at a data mining company in D.C., where he used machine learning to understand political dynamics around the world. He has a master’s degree from Yale in Robotics and a B.S. degree from Johns Hopkins in Biomedical Engineering.

About NDN Group

NDN Group is a major digital conglomerate and investment group focused on building, acquiring, and growing companies in the digital space. Our businesses are involved in a wide range of industries across multiple markets, including artificial intelligence in Hong Kong, China Marketing, big data analytics, digital advertising, mobile app development, social media services, E-commerce, content development & distribution.

Founded in 2002, by serial Entrepreneur Andy Ann, NDN Group has evolved over the last decade from a single digital business in Hong Kong, to a broad-based total solution corporation dealing with clients in 11 countries. The group now owns a portfolio of nine companies ranging from B2B services to online multisided platforms.

NDN Group also specializes in delivering consulting services for major international corporations and delivering executive training in order to support the increasing demand of digital transformation experts.

In September 2017, we have awarded the Top 25 Artificial Intelligence companies in 2017 by CIO Advisor. Tailored for APAC, CIO Advisor is an esteemed platform for seasoned Chief Information Officers to learn industry opinions and trends.

In CIO Advisor winner’s announcement, the magazine acknowledges NDN group’s creation of RocketBots, an AI-powered Chatbot solution to help clients reduce their business costs in customer service rather than only generating profit for the organization. “The bot uses Conversational Marketing, Machine Learning, and NLP (Natural Language Processing) to engage with customers within a chatbot environment.” The magazine also mentions NDN group’s plans to include payment and data analytics into its AI platform. RocketBots is one of the initiatives of NDN group’s Intrapreneurship program, which drives innovation from within the company. Learn More….

About IBM Watson

IBM’s Watson supercomputer is a question-answering supercomputer that uses artificial intelligence to perform cognitive computing and data analysis. With a processing rate of 80 teraflops, Watson performs deep-level input analysis to present accurate answers to questions generated by humans.

In 2011, Watson competed on the “Jeopardy!” television show against top human contestants and won the first-place prize. Since then, Watson has been used for utilization management in medical centers.

Watson uses more than 100 different computing techniques to analyze input and match it to the most accurate output. Building on prior machines like Deep Blue, IBM presents Watson as a system on the vanguard of technologies like machine learning and natural language processing.

If you want to find out more on how IBM Watson can help some of the media companies like us, please check out this blog for more information.